Title: Evaluating Labor Relations Bodies for a Major Telecom Group ---- Slug: evaluating-labor-relations-bodies-for-a-major-telecom-group ---- Blocks: [{"content":{"text":"

Client Case Study

Evaluating Labor Relations Bodies for a Major Telecom Group

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The Main Challenge

Ahead of upcoming workplace elections, our client wished to establish an objective assessment of its labor relations setup (including ~10 Works Councils and dozens of HS&WCCs). The key challenge: pinpoints structural issues within representative bodies and set a new baseline for the next mandate by boosting both the efficiency and local presence of social dialogue.

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Methodology

30+ one-on-one interviews carried out over two months (45–60 min each), using a framework co-developed with HR. Balanced and representative panel.

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Deliverables

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A comprehensive deliverable split into three sections — methodology, detailed diagnostic (operations of Works Councils, handling of HS&WC issues, role of ground-level representatives) — and ~20 operational proposals framed across four strategic axes: revitalizing Works Councils, reducing employee disconnect, enhancing inter-committee alignment, and restoring appeal to local delegate roles. Results delivered and presented to all stakeholders at the end of the engagement.

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